Customers may experience extended processing times due to the COVID-19 pandemic's impact to our operations and shipping partners.
We process and ship in-stock products Monday through Friday. Orders placed after 12 pm EST or on a non-business day are considered next business day.
We're taking every step to process orders as quickly as possible, but we want to protect all associates working in our distribution centers and facilities during this time.
Our shipping partners are taking steps to protect their employees as well. This could lead to longer shipping, processing, and delivery times.
We're all in this together and we appreciate your support and understanding
return & exchange policy.
For the safety of customers and employees , and due to Covid-19 outbreak there will be no exchange or return of purchased items once they leave the distribution center.
For dealerships that ordered products to the customer’s doorstep or the nearest pickup location; The customer is given the privilege to choose where and when they want the product to be delivered.
The delivery time depends on the distance and location that the customer chose.
Every product has a different shipping fee depending on its size, fragility, and the distance of shipping.
When shipping, the customer is allowed to change the delivery location before the product is dispatched.
International shipping terms.
All the international orders may be subjected to custom and duty fees upon arrival in the destination country.
It is important to note that this fee will be paid to the client’s government or carrier service and is not collected by the dealer.
We do not collect any extra fees or taxes on all our products when we ship internationally.
The client is asked to consider the import duties when the order is being made internationally.
By placing an order with us, you authorize us or our designee to facilitate shipment to your address.
You also acknowledge that, pursuant to the customs laws of your place of delivery, the shipment may incur duties and import taxes upon delivery.
This charge is determined by your local customs authority. Payment of these may be necessary to release your order from customs. For more information, please consult your local customs office.